Category: News

In today’s fast-paced digital world, a computer problem can bring your day to a screeching halt. Whether you’re working from home, running a small business, or just trying to enjoy your favorite content, tech issues are frustrating. The good news? You don’t always need to pack up your computer and bring it into the shop. At Computer Professional Repair (CPR) in Lubbock, we offer efficient and secure remote technical support to get you back online quickly.

What Exactly is Remote Technical Support?

Remote technical support allows our skilled technicians to connect to your computer over the internet, with your permission, to diagnose and resolve a wide range of software-related issues. It’s like having a CPR expert right there beside you, without the need for a physical visit! This technology enables us to troubleshoot problems from our office directly to your screen, wherever you are.

How It Works: Simple & Secure

Getting remote support from CPR is straightforward and secure:

1. Contact Us: Give us a call or reach out through our website to describe your issue.
2. Grant Permission: We’ll guide you through a simple process to download a small, secure application that allows us to temporarily access your computer. You remain in control and can see everything we’re doing.
3. We Diagnose & Fix: Our certified technicians will then securely access your system to identify the problem and work towards a solution. You can even watch as we work!
4. Issue Resolved: Once the problem is fixed, we’ll disconnect, and you can uninstall the temporary access software, leaving no lingering connections.

The Benefits of Choosing Remote Support:

• Unmatched Convenience: No need to unplug cables, load up your car, or rearrange your schedule. Get help from the comfort of your home or office in Lubbock.
• Faster Resolutions: For many software issues, we can begin diagnosing and fixing problems almost immediately, cutting down on wait times and getting you back to productivity sooner.
• Cost-Effective: Remote support can often be more economical, as it eliminates travel time and associated costs.
• Accessibility: Perfect for minor glitches, software errors, or general tune-ups that don’t require physical intervention.
• Secure & Transparent: We use industry-standard secure connections, and you have full visibility into every step our technician takes on your screen.

What Kinds of Issues Can We Fix Remotely?

You’d be surprised how much can be resolved without an on-site visit! Common remote support services include:

• Software Troubleshooting: Addressing program crashes, error messages, and application conflicts.
• Virus & Malware Removal: Detecting and eliminating malicious software to restore your system’s integrity.
• Driver Updates & Issues: Installing or troubleshooting device drivers to ensure hardware functions correctly.
• Email & Internet Browser Problems: Resolving connectivity issues, email client errors, or browser performance problems.
• System Optimization: Cleaning up your computer, removing unnecessary files, and optimizing settings to improve speed and performance.
• Printer & Peripheral Setup (Software): Helping you get your printer or other devices connected and configured.
• Basic Network Configuration: Assisting with Wi-Fi connection issues or simple network settings.

When is an On-Site or In-Shop Visit Still Best?

While remote support is incredibly powerful, some situations still require a physical touch:

• Hardware Failures: If your computer won’t turn on, has a cracked screen, or a failing hard drive, physical repair is necessary.
• No Internet Connection: If your internet is completely down, we can’t establish a remote connection.
• Extensive Data Recovery: Complex data loss scenarios often require specialized in-shop tools.
• Network Cabling or Physical Infrastructure: For issues related to physical network setup, an on-site visit is essential.

Your Trusted Partner for Tech Support in Lubbock

At Computer Professional Repair, our goal is always to provide the most efficient and effective solution for your tech problems. Our experienced and professional technicians are ready to assist you, whether you’re in the heart of Lubbock or just outside the city limits. Remote technical support is just one more way we strive to offer convenient, reliable, and expert service.

Don’t let computer problems slow you down! Contact CPR today to see if remote technical support is the right solution for your needs. We’re here to help!

Is your computer giving you headaches? Slow performance, error messages, or just plain not working? Don’t despair! CPR – Computer Pros of Lubbock is here to provide expert tech support and get you back up and running.

Common Computer Problems We Solve:

• Slow Performance: Is your computer taking forever to load? We can diagnose and fix the issue, whether it’s a virus, too many programs running, or hardware limitations.
• Virus and Malware Removal: We’ll clean your system and protect you from future threats.
• Blue Screen of Death (BSOD): This dreaded error can be caused by various issues. We’ll identify the root cause and get your system stable.
• Internet Connectivity Issues: Can’t get online? We’ll troubleshoot your network and get you connected.
• Hardware Repair and Upgrades: From broken screens to failing hard drives, we can fix or replace your computer’s components.
• Software Installation and Troubleshooting: Need help installing a new program or fixing a software error? We’ve got you covered.
• Data Recovery: Accidentally deleted important files? We can help you recover them.
• Custom-Built PCs: If you need a computer tailored to your specific needs, we can build it for you.

Why Choose CPR – Computer Pros of Lubbock?

• Experienced Technicians: Our team is highly skilled and experienced in solving a wide range of computer problems.
• Fast and Reliable Service: We understand that you need your computer, so we strive to provide quick and efficient repairs.
• Affordable Prices: We offer competitive rates and transparent pricing.
• Local Lubbock Experts: We’re a local business, and we’re committed to serving the Lubbock community.
• Customer Satisfaction: We’re dedicated to providing excellent customer service and ensuring your complete satisfaction.

More Than Just Repairs:

CPR – Computer Pros of Lubbock offers a full range of tech services, including:

• Network Setup and Maintenance
• Data Backup Solutions
• IT Consulting
• Virus Protection

Don’t let computer problems slow you down. Contact Lubbock CPR today!

In today’s digital world, our computers are essential for work, communication, and entertainment. But with increased connectivity comes increased risk. Malware, including viruses, spyware, and ransomware, can wreak havoc on your computer, compromising your data, privacy, and productivity. CPR Lubbock is your trusted partner in virus removal and malware protection in Lubbock.

The Threat of Malware

Malware can infect your computer in various ways, such as:

• Downloading infected files: Opening attachments from unknown senders or downloading software from untrusted sources.
• Visiting malicious websites: Clicking on links in phishing emails or browsing compromised websites.
• Using infected USB drives: Plugging in an infected USB drive into your computer.

Signs Your Computer May Be Infected

• Slow performance: Your computer runs slower than usual, programs take longer to load, or the system freezes frequently.
• Pop-up ads: You see an increase in pop-up ads, even when your browser is closed.
• Unusual error messages: You encounter error messages you haven’t seen before.
• Changes to your homepage or browser settings: Your homepage or browser settings have been changed without your consent.
• Missing or corrupted files: Files on your computer are missing or corrupted.
• Unexpected software installations: New software programs have been installed without your knowledge.
• Increased network activity: Your computer’s network activity is unusually high, even when you’re not actively using the internet.

The Importance of Virus Removal

If you suspect your computer is infected with malware, it’s crucial to take action immediately. Malware can:

• Steal your personal information: Access your passwords, credit card numbers, and other sensitive data.
• Damage your files: Corrupt or delete important files, leading to data loss.
• Take control of your computer: Allow hackers to remotely access your computer and steal your information or use it for malicious purposes.
• Spread to other devices: Infect other devices on your network.

CPR Lubbock: Your Virus Removal Experts

CPR Lubbock provides comprehensive virus removal and malware protection services in Lubbock. Our experienced technicians can:

• Diagnose and remove malware: Identify and eliminate all types of malware from your computer.
• Repair damaged files: Recover or repair files that have been corrupted or deleted by malware.
• Optimize your computer’s performance: Improve your computer’s speed and stability after malware removal.
• Install and configure security software: Protect your computer from future malware infections.
• Provide data backup and recovery services: Ensure your data is safe in case of future malware attacks.

Don’t let malware compromise your computer and your data. Contact CPR Lubbock today for expert virus removal and malware protection.

Losing important data can feel like a disaster. Whether it’s precious family photos, essential work documents, or critical financial records, a hard drive crash or accidental deletion can bring your life to a screeching halt. But don’t panic! CPR Lubbock  is here to help with expert data recovery services in Lubbock.

Expert Data Recovery in Lubbock

CPR has been serving the Lubbock community since 1986, providing reliable and professional computer repair services, including expert data recovery. Our experienced technicians have a deep understanding of data storage devices and the complexities of retrieval. We utilize advanced recovery techniques and specialized tools to recover your valuable information.

Why Choose CPR for Data Recovery in Lubbock?

• Expertise: Our technicians are trained in the latest data recovery techniques and utilize specialized tools to recover data from a wide range of devices and scenarios.
• Experience: With decades of experience in the computer repair industry, we’ve successfully recovered data for countless individuals and businesses in Lubbock.
• Comprehensive Services: We offer a variety of recovery services in Lubbock, including:
  • Hard drive recovery (internal and external)
  • SSD recovery
  • RAID recovery
  • USB drive and memory card recovery
  • Data recovery from damaged or deleted files
  • And more!
• Local and Trusted: We’re a locally owned and operated business with a strong reputation in the Lubbock community. We’re committed to providing honest, reliable service and transparent pricing.

Don’t Attempt DIY Data Recovery!

When faced with loss, it’s tempting to try DIY recovery methods or free software. However, this can often worsen the situation. If you’ve lost important data, it’s crucial to:

• Stop using the device immediately: Further use can overwrite lost data, making it irretrievable.
• Contact CPR: Our experts will assess the situation and advise on the best course of action for data recovery in Lubbock.

Preventing Data Loss

While CPR is here to help with recovery in Lubbock, prevention is always the best strategy. Here are some tips to safeguard your valuable data:

• Regular Backups: Back up your important files regularly to an external hard drive, cloud storage, or both.
• Antivirus and Malware Protection: Keep your computer protected with up-to-date antivirus and anti-malware software.
• Handle with Care: Be careful when handling your devices to avoid physical damage.